Chada Privacy Policy

The following Privacy Policy describes the information and privacy practices for Chada, LLC (Chada) web site, mobile phone applications (Apps), and all other locations, occasions or events where your personal information is collected by, or on behalf of, Chada. When you provide us your personal information, you consent to the information practices described in this policy. This Privacy Policy may not apply to web sites or services that are accessible through the Chada web site or Apps. Our web site or Apps may contain links to other sites operated by third parties, including but not limited to third-party sites that may display the Chada name, logo and/or trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

Personal Information Collection

When you shop or take advantage of services Chada may offer, such as setting up an account online, purchasing any products or services, participate in a sweepstakes, promotion or survey, Chada may collect personal information from you. Personal information may include:
· Your contact information (name, mailing address, phone number, e-mail address).
· Your billing/shipping information (credit card number, shipping address).
· Your personal preferences (wish lists, hobbies and likes or dislikes relating to the products we may offer).
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, or through other scenarios.

Use of Personal Information

We use the information you provide in order to, among other things, fulfill requests for products, services or information, provide customer services, administer sweepstakes, promotions or surveys, offer new products and services, improve the effectiveness of our web site, our marketing endeavors and our services and offers, conduct research and analysis, send marketing communications, perform other business activities.

Chada does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as fulfilling our customers' orders, sending Chada marketing communications, delivering services or packages, conducting research, sending regular mail and e-mail on behalf of Chada, and processing credit card payments. The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow to take reasonable measures to ensure your personal information is secure. From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.


Chada is an opt-out organization. Once we receive your information, we may send you marketing communications that contain offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Chada. To opt-out of or opt-in to receiving marketing communications from Chada, please take one of the following actions:
· Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from Chada will tell you how to stop receiving them.
· Send an e-mail with your current contact information to:
If you send an e-mail, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request. Chada will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to 10 business days for e-mails, and 30 days for phone calls. Until that change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information or other organization-related communications.

Information Security

Chada has security measures in place and takes reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Chada cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Chada web site or Apps uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.


A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Our web sites use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection. They let us "remember" information about your preferences and session, and allow you to move within areas of our web sites without reintroducing yourself. Chada may place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information. You may choose to set your web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases. Our web server automatically collects information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things. Our web site may also use other technologies to track which pages of our web sites our visitors view. This anonymous data helps us understand how visitors use our web site.

Updating Your Personal Information

Chada wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information, send a request to: If you send an e-mail, please be sure to indicate your current information and the requested changes you would like made.


Persons under 18 years of age may not use the Chada website or Apps. We will not knowingly or intentionally collect personal information online from children under the age of 18. We are committed to protecting the privacy of children.

More Information

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways: Send a request to:

Changes to this Privacy Policy

Because Chada will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Copyright Notice

If you are a copyright owner or an owner's agent and find Content that infringes upon your copyrights, you may submit a notification according to the Digital Millennium Copyright Act.

Intellectual Property

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Site and Services, including applicable copyrights, trademarks and other proprietary rights. We are not granting any license to you under any of those intellectual property rights by virtue of this Agreement, except for the limited right to use the Site and Services in accordance with this Agreement. "Chada" is our trademark. Other product and company names that are mentioned on the Site or provided as part of the Services may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you in this Agreement. The Content on Chada, excluding all intellectual property of other sites obtained by way of API and linking and Content posted by our customers, is owned by Chada. This includes, without limitation, the text, software, scripts, graphics, photos, sounds, interactive features and the trademarks, service marks and logos contained therein ("Marks"). The Marks are owned or licensed to Chada, subject to copyright and other intellectual property rights under United States law, the law of the jurisdiction where you reside, and international conventions. Content provided by Chada is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted in and to the Site and Services. As between you and us, you retain any intellectual property rights in any copyrighted materials and trademarks that are contained in Content that you post to the Site. You grant us an irrevocable, perpetual, non-exclusive, royalty-free, fully paid, worldwide license, with rights to sublicense through multiple levels of sublicensees, to reproduce, make derivative works of, translate, distribute, publicly perform and publicly display in any form or medium, whether now known or later developed, make, use, sell, import, offer for sale, otherwise commercially exploit and exercise any and all such rights, under any and all of your intellectual property rights related to the Content in any manner we choose. If you have any rights to the Content that cannot be licensed to us (such as moral rights in some countries), you unconditionally and irrevocably waive the enforcement of such rights, and all claims and causes of action of any kind against us or related to our customers and partners anywhere in the world, with respect to such rights. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Chada, its users and the public. Trademark: We reserve the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark on those usernames. Accounts using business names and/or logos to mislead others may be permanently suspended.

Your Account and Profile

You will need to register by creating an account with Chada in order to do certain activities. If you choose to create an account, you agree to provide only accurate information, and that you will keep that information up-to-date if it changes. Chada relies on User IDs and passwords to know whether users accessing the Site and using our Services are authorized to do so. If someone accesses our Site or Services using a User ID and password that we've issued to you, we will rely on that User ID and password to assume that access has been made by you. You are solely responsible for any and all access to the Site or use of the Services by persons using your User ID and password. Please notify us immediately if you become aware that your User ID and password is being used without authorization.